Shipping policy
Shipping Information
We are committed to delivering your order as quickly and reliably as possible.
Processing Time
Orders are processed within 24–48 business hours. Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery time is 5–10 business days, depending on your location and local carrier conditions.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, carrier delays, or high-demand periods.
Shipping Location
We currently ship to the United States. If you are located outside the U.S., please contact us before placing an order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact us at stanley.ivans.km@gmail.com and we will assist you.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package has been lost, please contact us and we will do our best to help resolve the issue.